You’ve set up your eSIM and completed activation, but still no data? This can be annoying, but don’t worry; many travelers run into this issue! Let’s walk through the common reasons and simple fixes to help you get online.
Possible Reasons for Connection Issues
Here’s a rundown of what might be causing the problem:
- The phone could still be carrier-locked.
- The eSIM may have expired, been disabled, or hasn’t been properly activated.
- You could be trying to connect from an unsupported destination.
- Network settings or the APN might be misconfigured.
- There might be a weak signal, or your carrier’s network could be down temporarily.
- Device software glitches can also disrupt connections.
Quick Fixes to Try
If you’re still asking, “Why isn’t my data working?” here are some easy steps to troubleshoot:
- Activate Your eSIM
- Confirm your eSIM is active: Go to Settings > Cellular or Mobile Data and select your eSIM. Toggle Data Roaming on and disable any other active SIMs.
- Try Airplane Mode
- Enable Airplane Mode for about 30 seconds, then turn it off. This can clear minor connection glitches.
- Manually Select a Network
- Go to Settings > Cellular > eSIM > Network Selection, turn off Automatic, and try connecting to each network one-by-one until you find a stable signal.
- Switch to 4G/LTE
- In Settings > Cellular > eSIM > Voice & Data, select 4G or LTE. This can be more reliable in areas where 5G is spotty.
- Reset Network Settings
- If issues persist, reset network settings under Settings > General > Reset > Reset Network Settings. (Note: This removes saved Wi-Fi passwords and settings, so back them up first!)
Following these steps should get your eSIM data connection up and running. Safe travels!